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Technical support

RusGuard offers support to its customers during the whole term of use of equipment. Technical support specialists are ready to provide professional assistance and advice on all issues you are interested in.

Please, use the following information to contact the Support Team:

8-495-683-96-96 ext. 1
 
644-398-293
RusGuardSecurity_Support

The Support Tema is available on business days, from 9am till 6pm.

When addressing the Support Service, be ready to provide the following issue details:

  • detailed issue description
  • versions of the OS and DBMS
  • version of RusGuard software
  • equipment firmware versions

You can also get prompt assistance by completing the online request form. Our specialists will respond ASAP.

Support

RusGuard supports its customers throughout the whole term of equipment service life. Do not hesitate to address our support team. We are ready to provide professional assistance and advice on all relevant issues.

  • +7 495 683 96 96 ext.1
  • 644-398-293
  • RusGuardSecurity_Support

Make a request:

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