RusGuard offers support to its customers during the whole term of use of equipment. Technical support specialists are ready to provide professional assistance and advice on all issues you are interested in.
Please, use the following information to contact the Support Team:
8-495-683-96-96 ext. 1
The Support Tema is available on business days, from 9am till 6pm.
When addressing the Support Service, be ready to provide the following issue details:
- detailed issue description
- versions of the OS and DBMS
- version of RusGuard software
- equipment firmware versions
You can also get prompt assistance by completing the online request form. Our specialists will respond ASAP.